Terms & Conditions
These Terms & Conditions govern the sale of artworks offered by Aakriti Art Gallery / Chisel Crafts Private Limited through the website.
1. Definitions
• Buyer: Any user purchasing an artwork through the website
• Artwork: Any painting, sculpture, or object offered for sale
• Description: Details of the artwork including artist, title, medium, dimensions, year, and related information
2. Pricing & Taxes
• All prices are listed in INR
• Prices are exclusive of:
• applicable taxes
• shipping, packing, and insurance
• duties (where applicable)
All such charges are the responsibility of the Buyer.
3. Orders & Acceptance
• Placing an order constitutes a binding commitment to purchase
• The gallery reserves the right to:
• accept or decline any order
• cancel an order prior to delivery, if required
4. Payment Terms
• Full payment must be completed within 2 working days of placing the order, unless otherwise agreed
• Failure to make payment within this period may result in:
• cancellation of the order
• release of the artwork for sale
The gallery may, at its discretion:
• hold the artwork temporarily
• apply storage or insurance charges
5. Availability & Location of Artwork
• Artworks may not always be in the physical possession of the gallery
• They may be located with artists, collectors, or institutions
The gallery reserves the right to:
• correct errors in description or pricing
• cancel orders in case of discrepancies
6. Delivery & Collection
• Delivery will be arranged only after:
• full payment is received
• required documentation is completed
• Buyers may:
• opt for shipping (through third-party providers), or
• collect the artwork directly from the gallery
If collected:
The artwork must be collected within two weeks of payment, failing which storage and insurance charges may apply.
7. Shipping Responsibility
Shipping is handled through third-party providers.
Aakriti Art Gallery’s responsibility ceases once the artwork is handed over to the shipping agent.
8. Authenticity
All artworks are supported by:
• artist certification, or
• gallery assurance
to the best of available knowledge and documentation.
9. Condition & Viewing
• Condition reports are available upon request
• These are based on:
• artist / consignor information
• visual inspection
The gallery is not liable for subjective expectations of condition.
10. Buyer Obligations
The Buyer agrees that:
• All information provided is accurate
• Payment details are valid
• All applicable charges (including taxes and duties) will be paid
11. Registration & Account
The gallery reserves the right to:
• verify user information
• suspend or cancel accounts if data is found inaccurate
12. Refund Policy
Domestic Sales
Refunds may be considered only if:
• the artwork significantly differs from the description, or
• undisclosed damage is identified
Conditions:
• The Buyer must notify the gallery immediately
• The artwork must be returned within 15 days from invoice date
International Sales
All international sales are final and non-refundable.
13. Limitation of Liability
The gallery shall not be liable for:
• errors in website content
• delays due to third-party services
• indirect or consequential losses
14. Governing Law
These Terms are governed by the laws of India, with jurisdiction in Kolkata.
15. Related Policies
These Terms should be read along with:
• Privacy Policy
• Shipping & Payment Policy
16. Copyright
© Aakriti Art Gallery Pvt. Ltd., Kolkata
All rights reserved.